Refund policy
We want you to love your purchase. If you are not satisfied, you may request a return within 7 days of receiving your order.
Eligibility:
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
- Customized or personalized jewelry is non-refundable
Non-Returnable Items:
- Earrings (for hygiene reasons)
- Personalized or engraved products
- Items damaged by misuse
Refunds:
- Once your return is approved, refunds are processed within 5–10 business days
- Refunds will be issued to the original payment method
- Shipping charges are non-refundable
Exchanges:
- We only replace items if they are defective or damaged
Return Shipping:
- Customers are responsible for return shipping costs unless the item is faulty
For return requests, please contact us at: